Return policy

All Monnaie Collection Royale products are guaranteed. If you are not entirely satisfied with one of our products, we will be happy to replace it. Simply return the product in its original packaging within 10 days of reception. If a replacement product is not available, a full reimbursement will be issued.


Returns Steps :

  1. Call 1-877-222-0142 to obtain a return confirmation.
  2. Ensure the product is in its original packaging (single coins and coin sets must be returned in their original display cases and outer protective boxes, along with their respective Certificates of Authenticity).
  3. Include a short note indicating your name, customer number, complete mailing address and relevant order number with your return package.

Return your purchase by mail to:

M.C. Royale  P.O. Box 10128  Shawinigan, Qc G9T 5K7

Returns: Shipping & Reimbursement Guidelines

Please be advised that we are not responsible for returned purchases that are lost in the mail. Note: To ensure your return package does not get lost, consider choosing a carrier who provides the option of a tracking number, insurance or “signature required” shipping.

How do I cancel my order?

We will do our best to cancel your order before it leaves our warehouse. However depending on what stage of the shipping process your order is in, it is not always possible to cancel your given order.

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