Monnaie Collection Royale (MCR) is committed to protecting the confidentiality and personal information of visitors to our website www.monnaieroyale.com.
It is possible to navigate our Web site anonymously. However, to be able to order products or to take part in certain activities found on our Web site, it is possible that you will be asked to provide some personal information:
Name
E-mail address, used only for communication between you and MCR.
Mailing address for your purchases and deliveries
Telephone number
Method of payment, including your credit card number
We use this information to create your account, to communicate with you about your order and to respond to your requests for information. With your permission and in compliance with Canadian anti-spam laws, your information will only be used by us to communicate with you about products and services offered by MCR.
Statistical analysis and evaluation of programs
Personal information derived from e-mails, forms, comments or surveys, allows us to prepare statistical reports and evaluate programs that are subject to the POU 914 Law.
MCR uses the remarketing services of AdWords and Google to present its ads to individuals who have already accessed our website while navigating the Internet. This information allows us to determine customers’ preferences, as well as offer ads that corresponds to requests.
MCR also uses a customer list targeting service from AdWords to promote our products towards customers who are connected to Google’s search engine. We display ads based on keywords in Google. If the words you type in Google’s search engine correspond to the keywords that we have determined, our ads could appear above or to the side of the displayed search results. This form of advertising display does not transmit any personal information to Google by MCR.
This data includes general information on the connection requests (browsing navigation), such as complete URL addresses of the pages that you have visited on our Web site. We also collect cumulative references and statistics, such as page views, length of visit to the Web site and one-time visitors. This information allows us to improve and enhance your online experience, including the ease and speed with which you find products, services and information that you need.
This is the address that you use to access the Internet. This information enables us to learn more about unauthorized attempts to access, modify or deletion of data, virus propagation and other illegal intrusions associated with our Website.
When you carry out a transaction, some personal information is collected and stored on our servers. At this time, we collect information on your credit card (required to finalize the transaction), your billing and shipping address. We will also request your telephone number and your e-mail address in order to contact you in case of a problem with your order. In order to carry out a wire transfer from your bank account to ours, banking information will be sent to you at the time your transaction is processed. A maximum of 36 hours is allotted for payment to be received in full.
If you would like your name added to our mailing list, we will use either your e-mail address or your mailing address to send you product information. At any time, whether
by e-mail or by mail, you can request we remove your name from the mailing list.
En tout temps, soit par courriel, soit par la poste, vous pouvez donner pour consigne de retirer votre nom de la liste d’envoi.
In compliance with the Protection of Personal information law, you have the right to request access to any personal information that MCR keeps about you and to request the correction of this information if it contains errors. To accomplish this, simply contact us at info@monnaieroyale.com or by calling our customer support center at 1-833-363-8289. In an attempt to prevent fraud and identity theft, we may retain the services of a third party to validate your identity through an online authentication process.
The security of your personal information is of the utmost importance to MCR. We use the best practices of the trade to protect and safeguard our systems and your personal information.
We use a secure encrypting protocol (SSL) of 127 bytes to protect your personal information during data transfer.
Have any questions?
We invite you to send us any questions about this Privacy Notice or Policy by e-mail to info@monnaieroyale.com or by telephone at 1 (833) 363-8289.
