– FAQ General

    • Contrast
    • Layout
    • Font
  • FR | EN
  • Subscribe
1 833-DMETAUX | 1 833-363-8289

Monnaie Royale
Royal Canadian Mint Partner
  • About MCR
    • About MCR
    • Invest in Precious Metals
    • Security and Confidentiality
    • Legal Notice, Declaration, Disclaimer and Conditions of use
  • Products
    • Gold
    • Silver
    • Platinum and Palladium
  • Services
    • For Buying
    • For Selling
    • Why store with Monnaie Collection Royale?
    • Home delivery or to a secured warehouse?
  • FAQ
    • FAQ Buying
    • FAQ Shipping, storage and insurance
    • FAQ General
  • Contact
  • collectible coins

FAQ General

Is my personal information well protected?
Your privacy and security of your personal information is paramount to us. All personal information is treated in the utmost confidentiality and kept securely. We also use industry-standard encryption technology and Secure Data Transfer (SSL) protocols to protect the account data that you send to us.
What is the composition of your investment products?
All of our investment products have the highest level of purity on the market, a level of 99.99% for gold and silver; platinum and palladium have a purity of 99.95%.
Do you offer storage facilities for investment products?
Yes, our official partner is GardaWorld. MCR takes care of storing your investment products for you. At any time, you can contact us to obtain information on your precious metals stored by dialing 1 (833) DMETAUX (1-833-363-8289) or by e-mail at [email protected].
Is it possible to resell investment products to MCR?
Yes, and it’s easy. However, you should contact our precious metal consultants for the evaluation of your products. Contact us to discuss the procedure to follow at 1 (833) DMETAUX (1-833-363-8289) or by e-mail at [email protected].
What does it mean to be legally and wholly owner of precious metals?
You are legitimately and directly owner of your gold, silver, platinum or palladium. It is simply your property, from the moment you buy it until you sell it.
What are your hours of service?
We are available from 9:00 AM to 4:00 PM from Monday to Friday. Our customer service agent will guide you to the designated team to meet your needs.

Logos de nos partenaires
Collections Monnaie Royale See all

Site Map

  • About MCR
    • About MCR
    • Invest in Precious Metals
    • Security and Confidentiality
    • Legal Notice, Declaration, Disclaimer and Conditions of use
  • Products
    • Gold
    • Silver
    • Platinum and Palladium
  • Services
    • For Buying
    • For Selling
    • Why store with Monnaie Collection Royale?
    • Home delivery or to a secured warehouse?
  • FAQ
    • FAQ Buying
    • FAQ Shipping, storage and insurance
    • FAQ General
  • Contact
  • collectible coins

Contact

CALL US
1 833-DMETAUX
1 833-363-8289

 

CONTACT US

[email protected]

Business hours
Monday to Friday
9:00 AM to 4:00 PM

Manage my cookies

INFORMATION & BUYING

Contact US
Back to top

Consent to cookies

This website uses cookies for its proper functioning and to analyze your interaction with it, in order to offer you a personalized and improved experience. We will only use cookies if you give your consent by clicking "Accept All". You also have the option to manage your cookie preferences by accessing the settings via the "Customize" button.

Customizing cookies

Necessary (required)

Necessary cookies are crucial for the basic functions of the website and it will not work as intended without them. These cookies do not store any personally identifiable data.

Name Domain Expiration Description
Cookies monnaieroyale.com 1 year Cookie that records your consent to cookies.
Google reCAPTCHA *.google.com, *.gstatic.com 1 year A free service from Google aimed at preventing spam and abuse on websites. A "CAPTCHA" is a Turing test that is used to differentiate between human users and robots.
Google Fonts fonts.googleapis.com, fonts.gstatic.com 1 year Cookie for the operation of Google Fonts.
Font Awesome *.fontawesome.com 1 year Cookie for the operation of Font Awesome icons.
Wordpress monnaieroyale.com 1 year, 15 days, session Used to enhance the security of wp-admin by preserving account information and protecting the session from cyberattacks.
Wordpress monnaieroyale.com session This cookie is installed by WordPress to verify the activation of cookies in the browser, with the aim of ensuring a user experience adapted to the needs of visitors.
Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information about metrics such as number of visitors, bounce rate, traffic source, etc.

Name Domain Expiration Description
Google Analytics monnaieroyale.com, *.google-analytics.com 2 years, 24 hours This cookie is used to collect statistics about the website and track conversion rates and user navigation on the site.
Google Tag Manager monnaieroyale.com, *.googletagmanager.com 2 years Allows website managers the ability to efficiently manage and deploy tags and scripts, which may include cookies.
Advertising

Advertising cookies are used to provide visitors with relevant advertisements and marketing campaigns. These cookies track visitors across websites and collect information to provide personalized advertising.

Other

This category includes cookies that are not essential for the basic functioning of the website, but that can perform various functions not specified in the previous categories.

Name Domain Expiration Description
Google *.google.com 6 months AEC cookies verify that actions during a browsing session are made by the user, thus avoiding malicious actions from unauthorized sites.

Propulsé par ADN Communication

Monnaie Royale