(1-833-363-8289) or at [email protected] .
3 easy steps to follow:
- Complete your online registration (Register button in the upper right corner of the screen) or by phone. If you already have an account, you can call us directly;
- Contact an advisor at 1 833 DMETAUX (1 833 363-8289) to obtain an offer for the redemption price* of your precious metals, based on the spot price;
- Ship your precious metals by secure mail using the pre-paid shipping that will be sent to you by Monnaie Collection Royale.
Monnaie Collection Royale verifies the precious metals received and if everything is in accordance with the agreement, payment is made by direct deposit within a maximum of 5 to 7 working days.
* Important Notice: Any transaction between Monnaie Collection Royale and you constitutes a legal contract in the eyes of the law. Please be aware that any cancelled transaction will require administrative fees of $100.
Additional fees – cancelled transaction: In addition we must take into account any market loss (market price lower than your order), and if such is the case, you will be required to reimburse the actual cost of the loss. This amount will be charged automatically to your credit card.