{"id":3236,"date":"2017-10-10T13:53:40","date_gmt":"2017-10-10T13:53:40","guid":{"rendered":"https:\/\/www.monnaieroyale.com\/desjardins\/?page_id=3236"},"modified":"2018-09-28T14:25:04","modified_gmt":"2018-09-28T14:25:04","slug":"faq-generalites","status":"publish","type":"page","link":"https:\/\/www.monnaieroyale.com\/investissement\/faq-generalites\/","title":{"rendered":"FAQ G\u00e9n\u00e9rales"},"content":{"rendered":"<div id=\"pe-accordion-6a1541f731b0c9.55117785\" class=\"pe-accordion-container\" role=\"tablist\">\n<div class=\"pe-accordion\"><div id=\"pe-heading-6a1541f731b67060093278\" class=\"pe-accordion-heading \" role=\"tab\"><a href=\"#pe-accordion-6a1541f731b6a561039106\" role=\"button\" aria-controls=\"pe-accordion-6a1541f731b6a561039106\">Mes renseignements personnels sont-ils bien prot\u00e9g\u00e9s?<\/a><\/div><div id=\"pe-accordion-6a1541f731b6a561039106\" class=\"pe-accordion-content \" role=\"tabpanel\" aria-labelledby=\"pe-heading-6a1541f731b67060093278\"  aria-expanded=\"false\">\nVotre vie priv\u00e9e et la s\u00e9curit\u00e9 de vos informations personnelles sont primordiales pour nous. Tous les renseignements personnels sont trait\u00e9s dans la plus grande confidentialit\u00e9 et conserv\u00e9s en toute s\u00e9curit\u00e9. Nous utilisons \u00e9galement une technologie de cryptage de norme industrielle et des protocoles de transfert de donn\u00e9es s\u00e9curis\u00e9s (SSL) pour prot\u00e9ger les donn\u00e9es de votre compte que vous nous transmettez.<\/div><\/div>\n<div class=\"pe-accordion\"><div id=\"pe-heading-6a1541f731b90611097641\" class=\"pe-accordion-heading \" role=\"tab\"><a href=\"#pe-accordion-6a1541f731b92729382651\" role=\"button\" aria-controls=\"pe-accordion-6a1541f731b92729382651\">Quel est la composition de vos produits d\u2019investissement?<\/a><\/div><div id=\"pe-accordion-6a1541f731b92729382651\" class=\"pe-accordion-content \" role=\"tabpanel\" aria-labelledby=\"pe-heading-6a1541f731b90611097641\"  aria-expanded=\"false\">Tous nos produits d\u2019investissement d\u00e9tiennent un niveau de puret\u00e9 des plus \u00e9lev\u00e9s sur le march\u00e9, soit un niveau de 99.99% pour l\u2019or et l\u2019argent, le platine et le palladium d\u00e9tiennent tant qu\u2019\u00e0 eux une puret\u00e9 de 99.95%.<br \/>\n<\/div><\/div>\n<div class=\"pe-accordion\"><div id=\"pe-heading-6a1541f731ba8551001956\" class=\"pe-accordion-heading \" role=\"tab\"><a href=\"#pe-accordion-6a1541f731ba9501070878\" role=\"button\" aria-controls=\"pe-accordion-6a1541f731ba9501070878\">Offrez-vous des installations d\u2019entreposage pour les produits d\u2019investissement?<\/a><\/div><div id=\"pe-accordion-6a1541f731ba9501070878\" class=\"pe-accordion-content \" role=\"tabpanel\" aria-labelledby=\"pe-heading-6a1541f731ba8551001956\"  aria-expanded=\"false\">Oui, notre partenaire officiel est GardaWorld. MCR s\u2019occupe pour vous d\u2019entreposer vos produits d\u2019investissement. En tout temps, vous pouvez communiquer avec nous pour obtenir de l\u2019information sur vos m\u00e9taux pr\u00e9cieux entrepos\u00e9s en composant le num\u00e9ro 1 (833) DMETAUX (1-833-363-8289) ou par courriel \u00e0 <a href=\"mailto:info@monnaieroyale.com\">info@monnaieroyale.com<\/a>.<br \/>\n<\/div><\/div>\n<div class=\"pe-accordion\"><div id=\"pe-heading-6a1541f731bbd889409241\" class=\"pe-accordion-heading \" role=\"tab\"><a href=\"#pe-accordion-6a1541f731bbe099419785\" role=\"button\" aria-controls=\"pe-accordion-6a1541f731bbe099419785\">Est-il possible de revendre les produits d\u2019investissement \u00e0 MCR?<\/a><\/div><div id=\"pe-accordion-6a1541f731bbe099419785\" class=\"pe-accordion-content \" role=\"tabpanel\" aria-labelledby=\"pe-heading-6a1541f731bbd889409241\"  aria-expanded=\"false\">Oui et c\u2019est facile. Vous devez cependant communiquer avec nos conseillers en m\u00e9taux pr\u00e9cieux pour l\u2019\u00e9valuation de vos produits. Appelez-nous pour discuter de la proc\u00e9dure \u00e0 suivre au 1 (833) DMETAUX (1-833-363-8289) ou par courriel \u00e0 <a href=\"mailto:info@monnaieroyale.com\">info@monnaieroyale.com<\/a><br \/>\n<\/div><\/div>\n<div class=\"pe-accordion\"><div id=\"pe-heading-6a1541f731bd0446478210\" class=\"pe-accordion-heading \" role=\"tab\"><a href=\"#pe-accordion-6a1541f731bd1676734593\" role=\"button\" aria-controls=\"pe-accordion-6a1541f731bd1676734593\">Que signifie \u00eatre l\u00e9galement et enti\u00e8rement propri\u00e9taire des m\u00e9taux pr\u00e9cieux?<\/a><\/div><div id=\"pe-accordion-6a1541f731bd1676734593\" class=\"pe-accordion-content \" role=\"tabpanel\" aria-labelledby=\"pe-heading-6a1541f731bd0446478210\"  aria-expanded=\"false\">Vous \u00eates l\u00e9gitiment et directement propri\u00e9taire de votre or, argent, platine ou palladium. C\u2019est tout simplement votre propri\u00e9t\u00e9, d\u00e8s l\u2019instant o\u00f9 vous l\u2019achetez jusqu\u2019\u00e0 ce que vous le vendiez.<br \/>\n<\/div><\/div>\n<div class=\"pe-accordion\"><div id=\"pe-heading-6a1541f731be3150232844\" class=\"pe-accordion-heading \" role=\"tab\"><a href=\"#pe-accordion-6a1541f731be4302026565\" role=\"button\" aria-controls=\"pe-accordion-6a1541f731be4302026565\">Quelles sont vos heures de service?<\/a><\/div><div id=\"pe-accordion-6a1541f731be4302026565\" class=\"pe-accordion-content \" role=\"tabpanel\" aria-labelledby=\"pe-heading-6a1541f731be3150232844\"  aria-expanded=\"false\">Nous sommes disponibles de 9hoo \u00e0 16h00 du lundi au vendredi. Notre r\u00e9ceptionniste vous guidera vers l\u2019\u00e9quipe d\u00e9sign\u00e9e r\u00e9pondant \u00e0 vos besoins.<br \/>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3236","page","type-page","status-publish","hentry","clearfix"],"_links":{"self":[{"href":"https:\/\/www.monnaieroyale.com\/investissement\/wp-json\/wp\/v2\/pages\/3236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.monnaieroyale.com\/investissement\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.monnaieroyale.com\/investissement\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.monnaieroyale.com\/investissement\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.monnaieroyale.com\/investissement\/wp-json\/wp\/v2\/comments?post=3236"}],"version-history":[{"count":5,"href":"https:\/\/www.monnaieroyale.com\/investissement\/wp-json\/wp\/v2\/pages\/3236\/revisions"}],"predecessor-version":[{"id":4013,"href":"https:\/\/www.monnaieroyale.com\/investissement\/wp-json\/wp\/v2\/pages\/3236\/revisions\/4013"}],"wp:attachment":[{"href":"https:\/\/www.monnaieroyale.com\/investissement\/wp-json\/wp\/v2\/media?parent=3236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}