{"id":4501,"date":"2015-08-06T03:19:45","date_gmt":"2015-08-06T07:19:45","guid":{"rendered":"https:\/\/www.monnaieroyale.com\/?page_id=4501&#038;lang=en"},"modified":"2026-03-12T12:55:56","modified_gmt":"2026-03-12T16:55:56","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.monnaieroyale.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<style>\n#primary, .homepage #home_primary {width: 100% !important;}<br \/>\n<\/style>\n<p><em>Latest update: March 12, 2026<\/em><\/p>\n<p>We buy and sell precious metals products. When you wish to liquidate part of your portfolio, you may sell your metals to us. When you wish to purchase precious metals for your portfolio, you may buy from us.<\/p>\n<p><strong>PLEASE READ CAREFULLY:<\/strong><br \/>\nThese terms and conditions govern (i) the purchase of precious metals by Royal Mint Collection Inc. (\u201cRoyal Mint Collection,\u201d \u201cwe,\u201d \u201cus\u201d) from a seller (the \u201cSeller\u201d), and (ii) the sale of precious metals by Royal Mint Collection to a buyer (the \u201cBuyer\u201d). By offering to sell to us, selling to us, offering to buy from us, or purchasing from us \u2014 including through our website, email, or telephone number listed thereon \u2014 you represent that you have the legal capacity to accept these terms and that you agree to them on your own behalf and, where applicable, on behalf of any entity you represent. If you do not agree, you must not use our services.<\/p>\n<p><strong>Market Price \/ Price Determination<\/strong><\/p>\n<p>Precious metals are commodities whose prices fluctuate constantly. You acknowledge that Royal Mint Collection alone determines (i) the purchase price when buying precious metals, and (ii) the sale and buyback prices when selling precious metals. Due to market volatility, any offer to buy or sell must be placed by telephone, email, or via our website in accordance with these terms.<\/p>\n<p><strong>Trading Activity<\/strong><\/p>\n<p>During periods of high activity, it may be difficult to reach us. We process transactions exclusively by telephone, email, or through our website. We do not accept instructions by any other means.<\/p>\n<p><strong>Contract Formation \/ Irrevocability<\/strong><\/p>\n<p>When you place a transaction, you enter into a legally binding agreement to (i) deliver the precious metals sold to us, or (ii) pay the full amount for the precious metals purchased. No cancellation is permitted prior to full delivery (sale) or full payment (purchase). After full payment, a buyback request may be made in accordance with the \u201cBuyback Terms\u201d below.<\/p>\n<p><strong>Email Confirmation<\/strong><\/p>\n<p>Following confirmation, we will send you an order confirmation. Failure to receive an email does not invalidate the transaction. You are responsible for configuring your email filters to receive our communications.<\/p>\n<p><strong>Shipping of Precious Metals<\/strong><\/p>\n<p>Sale to Royal Mint Collection:<\/p>\n<p><span class=\"TextRun Highlight SCXW6373827 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW6373827 BCX0\">The client agrees to ship the products within a maximum of two (2) business days following confirmation of the transaction, unless otherwise agreed for in-person delivery. The products must be received within a maximum of seven (7) business days following the transaction date. Insurance provided by\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW6373827 BCX0\">Royal<\/span><span class=\"NormalTextRun SCXW6373827 BCX0\">\u00a0Mint Collection applies only once the designated secured carrier has taken possession of the package. Prior to such possession, responsibility\u00a0<\/span><span class=\"NormalTextRun SCXW6373827 BCX0\">remains<\/span><span class=\"NormalTextRun SCXW6373827 BCX0\">\u00a0with the client. In the event of a delivery delay beyond the prescribed timeframe, Royal Mint Collection reserves the right to cancel the transaction and recalculate the price based on the market rate in effect at the time of receipt, or to apply market hedge fees equivalent to 0.75% per business day of delay, calculated starting from the eighth (8th) business day.<\/span><span class=\"NormalTextRun SCXW6373827 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SCXW6373827 BCX0\">In the event of<\/span><span class=\"NormalTextRun SCXW6373827 BCX0\">\u00a0non-compliance with shipping procedures, an administrative fee of $500 may be applied.<\/span><\/span><span class=\"EOP SCXW6373827 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p>Purchase from Royal Mint Collection:<\/p>\n<p>Within five (5) business days following receipt of full payment (excluding longer clearing delays), we will prepare shipment subject to availability. The address provided must be accurate, and you must be available to receive delivery. Delays may occur due to increased demand or reduced supply. We will attempt to post delivery timelines on our website and\/or via email.<\/p>\n<p>The client must be present at the delivery address. In the event of a missed delivery, the client has two (2) business days to retrieve the package from the designated local depot (based on the depot\u2019s actual business days). After this period, any insurance coverage provided by Royal Mint Collection becomes void. If the package is not collected within the carrier\u2019s timeframe, it will be returned to us at the buyer\u2019s expense and risk.<\/p>\n<p>If you redirect delivery or waive the signature requirement, you assume all associated risks. Any incident or delay of less than 48 hours must be reported to us immediately, and you must cooperate with any investigation procedures (insurer, police, carrier).<\/p>\n<p><strong>Cancellation and Refund Policy<\/strong><\/p>\n<p>Any confirmed transaction \u2014 whether by email, website, telephone, or in person \u2014 is final and non-cancellable. No full or partial refunds are permitted. Upon confirmation, Royal Mint Collection commits to pre-ordering and\/or paying for the products on your behalf to secure the transaction at the prevailing market price. Any cancellation request results in significant financial losses for the seller. Accordingly, the buyer must fully reimburse Royal Mint Collection for all losses incurred, in addition to fixed administrative fees of $500 for investment products and $100 for numismatic products. Amounts due must be paid within twenty-four (24) business hours. Failure to pay within this period will result in immediate transfer of the account to a collection agency and will no longer be the responsibility of Royal Mint Collection.<\/p>\n<p><strong>Late Payment and Interest<\/strong><\/p>\n<p><span data-contrast=\"auto\">Any amount not paid by the due date will bear interest at a rate of 1.5% per month (18% per year), calculated monthly and prorated based on the number of days overdue, starting the day after the due date until full payment is made.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In the event of\u00a0late payment, Royal Mint Collection also reserves the right to charge fixed administrative fees of up to $100, without prejudice to any other remedies provided\u00a0herein, including cancellation of the transaction, liquidation of positions, or transfer of the account to a collection agency.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In the event of\u00a0payment default exceeding five (5) business days following the applicable due date, the account shall automatically be transferred to Dixon Commercial Investigators Inc., the designated collection agency.\u00a0Upon transfer, the file is no longer under the responsibility of\u00a0Royal\u00a0Mint Collection.\u00a0The client irrevocably acknowledges and agrees that Dixon Commercial Investigators Inc. may undertake, without further notice or delay,\u00a0any and all\u00a0of the following actions:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<ol>\n<li><span data-contrast=\"auto\"> Formal Notice of Default: <\/span>Issuance of an official written demand requiring immediate and full payment.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ol>\n<ol start=\"2\">\n<li><span data-contrast=\"auto\"> Collection Communications: <\/span>Multiple lawful telephone, electronic, and written communications seeking full payment.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ol>\n<ol start=\"3\">\n<li><span data-contrast=\"auto\"> Investigation and Asset Verification: <\/span>Legally permitted investigations\u00a0regarding\u00a0the debtor\u2019s financial situation, address, employment, and assets.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ol>\n<ol start=\"4\">\n<li><span data-contrast=\"auto\"> Credit Reporting: <\/span>Immediate reporting of the payment default to applicable credit reporting agencies.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ol>\n<ol start=\"5\">\n<li><span data-contrast=\"auto\"> Formal Demand Letter: <\/span>Issuance of a legal demand letter requiring full payment within the specified\u00a0timeframe.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ol>\n<ol start=\"6\">\n<li><span data-contrast=\"auto\"> Legal Proceedings: <\/span>Commencement of legal proceedings without further notice, including but not limited to:<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Filing of court action<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Obtaining judgment<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Wage garnishment<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Bank account seizure<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Seizure of movable or immovable property<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">Any other lawful enforcement measure<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><span data-contrast=\"auto\">The client agrees that:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">all necessary personal and contractual information may be\u00a0disclosed\u00a0to Dixon Commercial Investigators\u00a0Inc.;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">all collection costs, professional fees, legal fees, court costs, and enforcement expenses shall be added to the outstanding\u00a0balance;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">contractual interest shall continue to\u00a0accrue\u00a0until full\u00a0payment;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">no\u00a0payment arrangement or negotiation is guaranteed or\u00a0required.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">The client acknowledges that payment default may result in significant financial and legal consequences.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:360}\"><\/p>\n<p><\/span><\/p>\n<p><strong>Confidentiality<\/strong><\/p>\n<p>To process your transaction with Royal Mint Collection, we may collect personal information (name, contact details, addresses, payment data, etc.) and retain records or audio recordings, in accordance with our Privacy Policy (incorporated by reference). You warrant that all information provided is accurate and consent to being contacted by us (phone, text message, email) to facilitate transactions. Identification may be requested in case of doubt. Any failure to provide required information will result in cancellation of your order, and the cancellation policy will apply.<\/p>\n<p><strong>Payment<\/strong><\/p>\n<p>Sale: Payment in CAD according to the order confirmation. If received by carrier, payment via bank transfer will be made within five (5) business days following receipt of the metals, subject to authentication and conformity with the signed order confirmation. For in-person delivery, payment will be made within five (5) business days following delivery.<\/p>\n<p>Purchase: You must submit full payment within thirty-six (36) business hours; we must receive it within forty-eight (48) business hours. Amounts include products, shipping, handling, and applicable fees. Notify Royal Mint Collection support immediately in case of delay to preserve pricing; otherwise, liquidation may occur. In the absence of payment, the cancellation policy applies. We may implement anti-fraud controls, delay, cancel, or recall any shipment in case of suspected fraud and cooperate with authorities.<\/p>\n<p><strong>Right of Inspection and Rejection<\/strong><\/p>\n<p>Upon receipt of your packages (sale), we may reject, amend, or liquidate the transaction in the event of late or defective packages, non-compliant contents, excessive wear, or non-compliance with these terms. Packages must be postmarked within thirty-six (36) business hours and received within ten (10) business days. Damaged packages will be refused and returned to you. If discrepancies are identified, we will contact you and may require analysis at your expense. Associated costs may be deducted from payment.<\/p>\n<p><strong>Packaging \/ International Shipments<\/strong><\/p>\n<p>Precious metals must be shipped in accordance with the precious metals return procedures provided at the time of the transaction. Any failure to follow these procedures may result in a $100 administrative fee payable under our payment policy. Shipments to Canada require appropriate customs documentation. For international deliveries, you acknowledge responsibility for all duties, taxes, fees, brokerage charges, and documentation required by your country.<\/p>\n<p><strong>Buyback Terms<\/strong><\/p>\n<p>After full payment (even prior to shipment), you may sell your products back to us at the prevailing buyback rate. These terms apply and may be amended.<\/p>\n<p><strong>Reservation of Rights<\/strong><\/p>\n<p>Refuse service; correct any obvious errors; cancel any ongoing transaction (with return of funds\/products less applicable fees); require bank transfers; withhold shipment or payment in case of multiple unpaid orders (right of set-off); withhold payments pending receipt of required identification documents; accept or refuse late payments; withhold payment pending verification and receipt of a valid credit card (fraud prevention).<\/p>\n<p><strong>Calculation of Time Limits \/ Price Alerts \/ Best Price Guarantee \/ Coupons<\/strong><\/p>\n<p>Time limits are calculated in business days following the transaction; extensions apply if the period ends on a holiday, weekend, or day when the London Fix is closed. Price alerts are informational and subject to delays; they do not constitute recommendations. We match \u201call-in\u201d prices from reputable competitors for telephone orders; the guarantee may be suspended during periods of extreme volatility. Coupons may be offered at our discretion.<\/p>\n<p><strong>Enhanced Account<\/strong><\/p>\n<ol>\n<li>Identity verification: Provide identification (photo ID, proof of address), corporate\/trust documents, and those of co-holders\/authorized users; updates upon request; consent to required verifications.<\/li>\n<li>Account funding: Specify method (wire\/ACH), instructions and certified translations if required; security controls; email confirmation; possible withdrawal holds up to 60 days; return of funds if information is insufficient; indemnification of Royal Mint Collection for losses due to incomplete information; report any credit error within 24 hours.<\/li>\n<li>Withdrawals: Request via logged-in session; provide banking details; bank fees at your expense; security controls.<\/li>\n<li>Transaction execution: Instructions are transmitted at your own risk; Royal Mint Collection may accept or refuse; execution on an \u201cexecution-only\u201d basis; no liability for reasonable delays or errors.<\/li>\n<li>Account suspension: Suspension or closure in case of risk, false information, illegal use, abusive behaviour, inactivity (\u2265 180 days), or breach. Upon closure, bullion may be sold and cash balance returned where legally permitted.<\/li>\n<li>Fraud\/anti-money laundering: Cooperation with authorities; record-keeping; disclosure upon request.<\/li>\n<\/ol>\n<p><strong>Governing Law \/ Dispute Resolution<\/strong><\/p>\n<p>Laws of the Province of Qu\u00e9bec and applicable Canadian federal laws. Waiver, to the extent permitted, of trial by jury. Royal Mint Collection may seek injunctive relief. Waiver of class actions; any claim must be brought individually within one (1) year of accrual.<\/p>\n<p><strong>Limitation of Liability<\/strong><\/p>\n<p>Our maximum liability is limited to the purchase price (if we buy) or the sale price (if we sell). No liability for indirect, punitive, special, or consequential damages, or for technical failures beyond our control. Some jurisdictions may limit these exclusions; please verify your local rights.<\/p>\n<p><strong>Indemnification<\/strong><\/p>\n<p>You agree to indemnify Royal Mint Collection, its affiliates, and representatives against any claim arising from (i) information provided or obtained, (ii) use, purchase, or sale of products or services, (iii) any breach of these terms, (iv) infringement of third-party rights, (v) any misrepresentation or warranty, or (vi) failure to meet your obligations. Royal Mint Collection may control the defence at your expense, and no settlement may be entered without its consent.<\/p>\n<p><strong>Force Majeure<\/strong><\/p>\n<p>Any event beyond our control (strikes, disasters, government restrictions, futures market suspensions, riots, fires, pandemics, etc.) suspends our obligations for the duration of the event. ROYAL MINT COLLECTION IS NOT RESPONSIBLE FOR FAILURES DUE TO FORCE MAJEURE.<\/p>\n<p><strong>Entire Agreement \/ Legal Fees \/ Disclaimer of Warranties<\/strong><\/p>\n<p>These terms, together with the Privacy Policy and order confirmation, constitute the entire agreement and supersede all prior agreements. In any legal action, the prevailing party may recover reasonable costs. No investment advice; decisions are at your own risk. No implied warranties (merchantability, fitness for a particular purpose) beyond express warranties, to the extent permitted by law.<\/p>\n<p><strong>Assignment \/ Enforceability \/ Severability \/ Claim Deadlines \/ Amendments<\/strong><\/p>\n<p>We may assign our rights and obligations without notice. You may not assign without our written consent. These terms bind and benefit permitted successors. Any invalid provision shall be deemed modified to the minimum extent necessary without affecting the remainder. Any issue related to an order must be reported within five (5) days of shipment (damaged product, delays, errors, credits). Time is of the essence. We may amend these terms at any time; continued use constitutes acceptance. Additional terms (pricing, payments, refunds, cancellations, exchanges) may be posted on our website and form an integral part of these terms.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Latest update: March 12, 2026 We buy and sell precious metals products. When you wish to liquidate part of your portfolio, you may sell your metals to us. When you wish to purchase precious metals for your portfolio, you may buy from us. PLEASE READ CAREFULLY: These terms and conditions govern (i) the purchase of&hellip; <a class=\"read-more-link\" href=\"https:\/\/www.monnaieroyale.com\/en\/terms-and-conditions\/\">Read More<\/a><\/p>\n","protected":false},"author":2874,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-4501","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions - Monnaie Collection Royale<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.monnaieroyale.com\/terms-and-conditions\/?lang=en\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - Monnaie Collection Royale\" \/>\n<meta property=\"og:description\" content=\"Latest update: March 12, 2026 We buy and sell precious metals products. 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