Steps to follow to order our products | Information Regarding our Products
Shipping and Delivery Information | Guarantee | Terms and Conditions | How to Reach Us

Browse through our list of quality items and learn about each design's historical background.

First Visit : When visiting our site for the first time, we invite you to register at no charge in the section "My Account".

Enter your first and last name and your e-mail address.

The information to submit your personal account will be sent to you by e-mail.

You may select and add items to the online shopping cart. Note: You may change your personal profile at any time by accessing the option "My Profile".

The information that you are submitting will be handled securely and kept confidential. Please see "Privacy and Security" for more information.




This link which is found in the section "My Account", will help you remember your password if you have forgotten it. Once you have selected this icon, your password will be automatically sent to your e-mail address.




Once you have selected the items you wish to purchase, you must complete your personal information in your profile as follows :

Enter your personal information: name, address, city/town, postal code, province, and country and telephone number.

Important : For security reasons the delivery address must be the same address as the credit card holder.

Confirm your order.

Choose your method of payment: Visa, MasterCard or Money order (Canadian funds). Checkout

A confirmation of your order will be sent to you by e-mail.

Note : If wish additional information on one of our products, activate the corresponding checkbox in your profile.

SSL Certificate : Monnaie Collection Royale is holder of a numeric secured certificate (Secure Socket Layer). All your transactions are totally secure.

Monnaie Collection Royale Privacy & Security Policy is a binding part of these terms and conditions.




You can visit us any time without revealing any information about yourself.

It's your choice !

There are activities and services available through this site that would require you to enter some personal information in order to enjoy the benefits :

You can shop on our site, provide comments about the site or our products, ask questions by e-mail, sign up to receive information by e-mail, sign up for printed catalogues by regular mail. If you tell us you would prefer not to be contacted, we promise to respect your wishes.

When you do give us your personal information, we protect it. We collect as little information as necessary to serve you well, and never share that information with other companies.




In general, we collect only what we need to serve you well. For example, when you shop with us we will collect credit card information, your address information and the information on what products you would like and where you want them shipped. We will also ask for your telephone number and e-mail address so that we can contact you should there be a problem with your credit card or order. This is the minimum we need to serve you to the best of our ability. For e-mail subscriptions, we will require just your name and e-mail address.

We also collect information about sales through the site, such as number of transactions, order values, and number of abandoned shopping carts. We collect this information for internal use only, and never connect it to your personal information.




When you do place an order with us, you will store some personal information. You will choose a password, which we will use to protect your account from others. Should you forget your password, we will provide a means to remind you, or for you to request it from us by e-mail. Your account will contain the following information :

1. your name, address, phone number and e-mail address

2. a record of what e-mail services you have subscribed to if any

By logging in with your password you will be able to review or modify this information at any time.

The information that you are submitting will be handled securely and kept confidential.

For further information about the Monnaie Collection Royale website, its contents and its functionality, please contact :info@monnaieroyale.com

By Telephone :	Monday to Friday between the hours of 9:00 am and 4:00 pm (Eastern Standard Time) Outside Canada : 1 (819) 533-4633 Canada - toll free : 1 (877) 222-0142
By Fax :	(Provide a copy of your order form - see instructions for printing) 1 (819) 538-6525
By Mail :	(Provide a copy of your order form - see instructions for printing) Send to M.C. Royale P.O. Box 128 Grand-Mère (Québec) G9T 5K7  CANADA